Shipping/Delivery
We at Pehnavri, understand the importance of delivering your products in the finest condition and on time. Therefore, we have partnered with the most reputed courier partners in this country to seamlessly deliver your products in the best possible duration.
Note: 16-22 working days is our total delivery period.
DELIVERY
A) How does the delivery process work?
* Once you have placed an order on our website, our system starts processing your order almost immediately.
* Next, your item is passed through a quality check before handing over to the courier partner.
* Your item is packed securely and handed over to our trusted delivery partners.
* Then, your item is shipped to your location.
B) What is the estimated delivery time?
We
religiously aim to ship the products within 16 working days, however
with the current COVID situation few order shipments might take longer
than usual. since all the products are made-to-order, in few cases there
might be some delays due to dependencies at various levels.
Furthermore, We diligently ship orders throughout the week including
weekends and public holidays.
Please note- During festivals, adverse
weather conditions or political crisis, your shipment may get further
delayed due to dependency on courier companies. We ensure you that we
will try our best to have product delivered to you in the best time and
we truly appreciate your patience.
C) Can I track my order?
Yes,
you sure can! Once your order is shipped, you will receive an email and
text message from our courier partner with the tracking ID. You
can simply click Track Order and enter your order number or full AWB to
check where your order has reached or how long will it take to get
delivered.